PHOENIX—Am Law 100 firm Polsinelli announces today its position on the 2019 Client Service A-Team Report by BTI Consulting Group. For the third consecutive year, the firm is among 30 leading law firms across the country that deliver the best client service.
Now in its 18th year of publication, the report assesses how law firms perform in client service delivery, measuring 17 different client service activities – all of which corporate counsel agree drive the strongest relationships with law firms.
This year’s BTI Client Service A-Team report uncovers how clients have changed their focus on dealing with complexity, an attribute more and more clients now identify as being a critical component of client service and hirability.
“We are pleased to be recognized in BTI’s Client Service A-Team Report because we take great pride in developing deep relationships with our clients so we wholly understand their challenges and unique needs,” said Polsinelli Chairman and CEO Russ Welsh. “Superior client service is critical to obtaining successful outcomes. We are committed to continue to focus on providing the maximum level of service to our clients. We share this honor with all of our clients.”
With only 30 firms outpacing competition and driving the best client relationships, Polsinelli earned an elite designation among the top 30 law firms serving Fortune 1000 clients. The measurement of the firms is the result of more than 350 in-depth interviews with top legal decision makers at the world’s leading organizations. According to BTI Consulting Group, the 30 firms boasting the highest overall scores in client service “are building the best client relationships – performing 9 to 17 times better than everyone else.”
Last month, Polsinelli was selected for inclusion in the 2019 “Best Law Firms” list by U.S. News & World Report, receiving recognition in the highest-ranking Tier 1 score for 11 national practices. The firm also earned eight Tier 2 and 13 Tier 3 rankings.
Polsinelli is an Am Law 100 firm with more than 825 attorneys in 21 cities coast to coast. Ranked #30 for Client Service Excellence (1) and #10 for best client relationships(2) among 650 U.S. law firms, Polsinelli is also named among the top 30 best-known firms in the nation(3) for the second consecutive year. The firm’s attorneys provide value through practical legal counsel infused with business insight, and focus on health care, financial services, real estate, intellectual property, mid-market corporate, labor and employment, and business litigation. Polsinelli PC | In California, Polsinelli LLP