EzriCare Delsam Eye Drop Recall Lawsuit

The Recall of EzriCare and Delsam Pharma Eye Drops: Understanding the Dangers and Available Legal Remedies

The recent recall of Ezricare and Delsam eye drops has raised serious concerns among consumers. The defects that prompted the recall have put many people at risk. It is important to understand what happened, what the recalled eye drops are, and the potential dangers. Furthermore, it is necessary to know what legal remedies are available for those affected by this recall.

Purpose and Usage Details of the Recalled EzriCare and Delsam Pharma Eye Drops

The recalled EzriCare and Delsman Pharma eye drops, also known as artificial tears, are lubricating eye drops intended to relieve dry eyes, irritation, and other symptoms. These eye drops mimic the natural tears in the eyes, providing a moisturizing and protective effect. Depending on the individual’s symptoms, the eye drops may be used several times a day.


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It’s important to follow the instructions on the product label and to consult with an eye care professional if you need clarification on the proper usage of the product. 

The Root Cause of the Recall

The recall was initiated due to the discovery of the antibiotic-resistant Pseudomonas aeruginosa bacteria in the eye drops. The presence of this dangerous bacteria poses a significant threat to users. To verify, the FDA conducted a series of tests on the eye drops, confirming the bacterial contamination. These tests helped to determine the extent of the recall, which was eventually issued nationwide.

Contaminated eye drops pose serious health risks. If you or a loved one have used these eye drops and experienced any symptoms, we encourage you to seek medical attention immediately. 


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Concerns with the Recalled Eye Drops

The recent recall of eye drops manufactured by Global Pharma has brought to light the potential health concerns associated with using these eye drops. The symptoms reported by individuals who used these products are serious and can lead to long-term health consequences.

Some of the symptoms reported by users include redness, itching, swelling, and discharge from the eyes. There have also been more severe symptoms reported. The contaminated eye drops have led to severe antibiotic-resistant bacterial infections, eye infections, urinary tract infections, permanent vision loss, and in one case, death due to a bloodstream infection.

The Scale of the Eye Drop Recall

The recall was announced by the U.S. Food and Drug Administration (FDA) on February 2nd, 2023, following a comprehensive review of the situation and a thorough investigation into the source of the contamination. The recall involves two artificial tears brands, EzriCare and Delsam Pharma’s Artificial Tears, which were sold at Walmart stores and available nationwide on Amazon.

Timeline of Events


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  • January 20th, 2023, the Centers for Disease Control and Prevention (CDC) announced that the EzriCare eye drops were linked to over 50 serious bacterial infections in 12 states.
  • January 24th, 2023, EzriCare publicly acknowledged the potential contamination for the first time, issuing a statement on its website claiming that it had not received any formal notice from the CDC or any other regulatory authority.
  • February 1st, 2023, EzriCare announced that it had stopped any further distribution or sale of the contaminated eye drops and contacted the CDC and FDA about the issue.
  • February 2nd, 2023, a voluntary recall was issued by Global Pharma Healthcare. This recall was done at the recommendation of the FDA. 

The quantity of eye drops impacted by the recall is unknown. Please check the NDC and UPC to identify if you purchased or used any contaminated products.

EzriCare NDC 79503-0101-15, UPC 3 79503 10115 7

Delsam Pharma’s NDC 72570-121-15, UPC-72570-0121-15

Legal Remedies for Victims

In the event of a product recall, individuals who have experienced a bacterial infection from using Ezricare Artificial Tears may be entitled to compensation. One such remedy is a product liability lawsuit, which holds manufacturers responsible for injuries caused by their products. This type of lawsuit is an option and in place to protect consumers and ensure that they are fairly compensated for any harm they have suffered as a result of using a defective or contaminated product.

In a product liability lawsuit, individuals may be able to recover damages for their injuries. These damages may include compensation for medical expenses, lost wages, and other economic losses. Additionally, individuals may receive compensation for non-economic losses such as pain and suffering, emotional distress, and loss of enjoyment of life.

Individuals affected by pseudomonas aeruginosa found in EzriCare and Delsam Pharma’s Artificial Tears eye drops should seek legal assistance. An experienced attorney can help navigate the complex legal process and ensure you receive the compensation you are entitled to. 

Filing a Claim

When it comes to filing a claim for the recent recall of EzriCare and Delsam Pharma’s Artificial Tears eye drops, there are necessary steps you need to follow.

First, finding an attorney who specializes in recall cases is crucial. An experienced attorney will help you understand the course of your EzriCare Artificial Tears Lawsuit and provide guidance. They also help you identify what evidence needs to be gathered and with filing a claim.

One of the key elements of building a strong liability case is gathering the proper evidence to support your claim. This may include medical records or documentation related to the eye infections or other adverse reactions you experienced after using the recalled eye drops. You may also need packaging information from the eye drops and any documentation showing when and where you purchased the product. 

Finally, your attorney will help you report the incident to the appropriate authorities, including the FDA and the Centers for Disease Control and Prevention (CDC). By reporting the incident, you can help ensure that others are aware of the potential dangers associated with the recalled eye drops and that the manufacturer takes steps to prevent similar incidents from happening.

Take Action Now: Protect Your Legal Rights in the EzriCare and Delsam Pharma Eye Drops Recall

The recall of EzriCare and Delsam Pharma’s Artificial Tears eye drops has raised serious concerns. 

If you or a loved one have been injured by the recalled EzriCare or Delsam Pharma’s Artificial Tears eye drops, it is time to seek legal help. An experienced attorney will help you understand your legal rights, guide you through the complex legal process, and ensure you receive the compensation you are entitled to.

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Comments 1

  1. Patrick Verhagen says:


    Bought the eye drops on Amazon. My eyes were getting worse and worse. I did not notice a big infection, just that my vision has gone down hill since the time I was using the eye drops.
    I complain all the time to everybody about my vision, and have told all my doctors about it, but they can’t seem to do anything. This severely limits my way of life, as it is hard to drive my kids around, and hard to go out in public, as I am always complaining about my vision and questioning what is wrong. I don’t know if it is from the drops or not, but I do know I have a real problem that everybody can attest to, and that it started at around the same time I was using the drops. Thank You

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