“When attorneys refer me, there’s no room for disappointment because if I disappoint one attorney word will get around quick. So, I take extra care. When they refer their clients to me I want to make sure their client feels supported and happy in their real estate transaction. It’s my mission to make the referring attorney look like a superhero in front of their clients,” says Lauren C. Larson, agent with Ebby Halliday Realtors.
One of the reasons attorneys turn to Larson to handle their real estate challenges is her commitment to providing prodigious service to people amid emotional circumstances. “I think some attorneys may not want to refer real estate agents to their clients out of fear of who might show up for that client. They need somebody they can rely on, who communicates well and will get the job done. I want them to rely on me and know that I’m going to do what needs to be done to support them and their business with their clients,” she says.
Larson grew up in Fort Worth and is a lifelong resident of Texas. She has made Dallas her home for 25 years. She is a graduate of Stephen F. Austin State University in Nacogdoches with a degree in public administration. After graduation, she focused her efforts on building a food brokerage business marketing various product lines in grocery store chains such as Whole Foods Market and HEB brands. After an advantageous sale of her company she started a family. With her son almost in college now she has put her marketing skills to work once again in the real estate industry. In addition to being a licensed Texas Realtor, she has earned her Graduate Realtor Institute designation (GRI), which is a rare achievement in her field. She is also a Senior Real Estate Specialist (SRES) and a Resort And Second-Home Property Specialist (RSPS). She is a member of the National Association of Realtors and the Texas Realtors Association.
Larson says her focus is on helping people. “I know this sounds hokey, but I seriously mean that. I think the thing that got me into real estate is what I like to call the three Ds of real estate transactions – divorce, death and dotage. I witnessed my parents’ divorce and the passing of my stepfather, and then moving my mom into assisted living. All these life events involved real estate transactions, none of which were easy on me personally or my family. This is my niche in real estate. Specializing or finding your niche in an industry reveals much about what you’ve been through and what you care about most deeply in life. It is my mission to be the Realtor that I needed back then. I understand what it is like to deal with real estate transactions in the midst of these challenging life events and can deliver a smooth, well-orchestrated and sensitive transaction for others.”
She believes two factors give her an edge. One is her ability to speak effectively to attorneys and their clients. “There’s a lot of communication that needs to go on in a real estate transaction. If I need to communicate with an attorney, I’m great at that. One of the things some people are disappointed about in their real estate agent is lack of communication. I really pay attention and over-communicate with people if nothing else. My clients are never left wondering what is going on with their transaction.”
The other factor is her work ethic. She says, “I’m not a lazy Realtor. I’m going to get out there and do what needs to be done to help the people who hire me. Every client is different and every transaction is different. I figure out quickly how I can adapt to clients’ needs and the level of service they need from me. I’m very client motivated.”