One of the biggest financial hurdles to growing a law firm, is the addition of new staff members. Typically, it costs a law firm three to four times the salary to recruit and onboard a new staff member. For this reason, law firms are turning to virtual staffing companies to provide needed personnel resources.
By turning to a virtual staffing company, a law firm can scale their staff up and down with their caseload rather than committing to a full-time employee. Additionally, most virtual staffing companies cover the costs of benefits for the workers.
We have compiled a list of some of the best performing virtual staffing companies for law firms. Most of the companies offer typical services like virtual receptionists, but most go beyond to provide niche resources for law firms like paralegal services.
Each company is unique, offering different services, models and priorities. Consider which qualifications are most important to you and your firm culture when seeking a virtual staffing company.
The companies we have highlighted in this list specialize in the legal industry almost exclusively. Law firms could consider more general virtual staffing companies for some needs, but these companies will be familiar with the industry and its needs.
Legal Soft stands at the forefront of virtual legal staffing, renowned as the No. 1 provider in the industry. Serving over 1,000 law firms, its reputation for excellence is unmatched. With an elite team of experts specializing in business development, marketing, lead generation, automation, and operations, Legal Soft caters to a diverse range of legal practices including personal injury, employment law, and immigration.
Legal Soft’s unparalleled services have fueled over 100% annual growth for its clients. The team at Legal Soft operates on a foundational principle – empowering you to concentrate on your legal practice while they seamlessly manage the business aspects. With expert support at reduced cost compared to traditional staffing solutions. Legal Soft endeavors to uphold your law firm’s growth and ensure the partnership is the key to unlocking your full potential.
Currently, Legal Soft offers intake specialists, legal assistants, document collectors, case managers, demand writers, paralegals, virtual attorneys, marketing specialists, accounting specialists and collections specialists.
When a law firm works with Legal Soft, they will share their staffing needs and Legal Soft will provided a list of top-tier candidates for the law firm to consider. Once the candidate has been selected, they will be onboarded to the team.
Scale Up Staffing boasts they can connect a law firm with a pre-qualified candidate and have them hired within 72 hours. Whether your firm is looking to onboard one staff member or 20, Scale Up Staffing is available to help.
Scale Up Staffing also offers an incentive program for long-term relationships with virtual assistants. At the same time, they still offer the option to cancel at anytime.
Bi-lingual candidates are available from several countries. They have experience in many different practice areas. Currently, Scale Up Staffing offers paralegals, case managers, intake specialists, legal assistants, marketing associates and administrative assistants.
Back Office Betties offers virtual legal receptionists and virtual legal assistants/paralegals. One of the differentiators is they guarantee that all candidates are U.S. based.
Back Office Betties offers tiered plans for the receptionists and assistants/paralegals based off minutes and hours respectively.
The virtual receptionists are able to qualify leads based off custom criteria, they’re able to provide intake from a custom form (synced with your firm CRM), schedule appointments, process payments or place outgoing calls as requested (such as following up with leads, collecting information from clients, etc.).
In addition to routine administrative tasks, their virtual legal assistants and paralegals are available to prep and draft documents, oversee office management, provide translation services and marketing services such as social media posting, content writing and website management.
Alert Communications appropriately boasts 24/7 virtual receptionist services. They have more than 5,000 active customers with 25 million cases opened.
In addition to providing services to law firms, Alert Communications provides support for legal marketing agencies.
They were founded in 1965 and have served the legal industry exclusively.
They offer the option to have their bi-lingual (English and Spanish) intake specialists handle your phones 24/7 or in your firm’s off-hours to reduce missed calls, screen potential clients and provide intake.
Alert Communications offers legal answering services, live chat services, intake services, mass tort services, legal virtual assistants, legal contract and retainer services, post-retainer services and website support.
If you’re perusing this article, you may be considering scaling your law firm staff. Most recruiters (and business owners) will advise that you bring on new staff ahead of the need. This will ensure you have time to get the team member in place and up to speed before the demand is too great.
Virtual staffing or temporary staffing are two ways to get new staff in place quicker and allow you to scale up and down with the needs of your practice. Typically virtual staffing solutions will be a smaller cost for the law firm than traditional employment opportunities, including temp solutions.
Virtual legal staffing is an ideal way to help grow your law firm.
Attorney at Law Magazine is a national legal publication, publishing content for and about private practice attorneys as well as resources for legal consumers. The staff at Attorney at Law Magazine interview attorneys as well as other industry professionals to provide educational content as well as to highlight the individuals and firms driving success in the legal industry.
