Technology offers law firms diverse possibilities for seamless integration and collaboration and small and large firms alike can now sidestep hefty infrastructure investments by utilizing shared tools and content. However, this convenience comes with increased exposure to cybersecurity threats, as the responsibility for safeguarding client data in the cloud isn’t entirely transferred to the service provider. As the legal landscape evolves, taking proactive measures today is essential for maintaining a robust cybersecurity posture and ensuring the security of client information.
Adapting to the Changing Cyberthreat Scenario
The maturation of Software-as-a-Service (SaaS) and cloud infrastructure has democratized IT, allowing even the smallest firms access to tools that were once out of reach. This democratization has elevated cybersecurity risks for small to medium-sized firms, while larger firms transitioning to SaaS and the cloud have experienced a shift in associated risks. A 2020 American Bar Association survey revealed a 29% increase in security breaches compared to the previous year.
Addressing the evolving cyberthreat landscape involves strategic shifts in approach:
Third-Party Oversight: With firms relinquishing direct control over physical, logical and governance controls of their data and applications, the focus shifts to vetting and monitoring tech providers. Engaging reputable cybersecurity firms for third-party risk assessments and ongoing oversight becomes crucial.
SaaS Integrations: Leveraging SaaS integrations multiplies potential access points for bad actors. Regular reviews of system interfaces, audit reporting, and data transactions are essential to mitigate risks while enjoying the efficiency and innovation offered by these integrations.
Privacy Regulations Challenges: The proliferation of privacy laws, including GDPR, PIPEDA, CCPA and others, poses compliance challenges for firms. Simplifying information security policies and conducting regular education campaigns for staff can help navigate through evolving regulations and potential threats.
Navigating the Maze of Privacy Laws
The awareness of personal information proliferation has led to the propagation of data privacy regulations globally. GDPR, PIPEDA and CCPA are among the most impactful laws today, with several states in the U.S. considering or implementing similar legislation. To effectively navigate this landscape, firms must:
Implement Clear Policies: Develop and review information privacy and security policies regularly to address emerging regulations and threat changes.
Educate and Ensure Compliance: Drive compliance through continual education and awareness campaigns, ensuring all staff members are vigilant about data handling.
Validate SaaS Providers: Regularly monitor SaaS service providers to ensure compliance with the firm’s policies and industry standards.
Balancing Local and Outsourced Security Measures
Despite outsourcing systems, firms should not lose sight of locally managed devices and data. Key practices for maintaining security include:
Limiting Data Locally: Restrict the data stored on firm devices and ensure encryption for enhanced security.
Implementing Security Measures: Maintain firewalls, antivirus, and endpoint detection software on all firm devices.
Preparing for Incidents: Develop an incident management plan to identify, mitigate and resolve potential or actual exploits.
Security Operations Center: Establish or engage with a security operations center capable of inspecting traffic, classifying it and taking necessary steps to remediate damage as threats emerge.
Conclusion: Embracing Technology Safely
As firms shift toward integrated SaaS and cloud-based technology, the threat landscape evolves, and cybersecurity risks grow. Cybercrime continues to rise, with firms increasingly becoming targets of ransomware attacks. Amidst this, a complex web of information privacy regulations emerges. While reaping the benefits of SaaS tools, firms can effectively address challenges by implementing clear policies, partnering with secure service providers, and engaging professional tech security partners. These steps ensure the necessary measures are in place to safeguard both the firm’s and clients’ sensitive data.
